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What your competition uses to communicate and do business:

These methods are very expensive.

Toll free telephone numbers
Direct marketing mailing lists
Twenty-four hour staffed phone hot-lines
Glossy, 4-color printed brochures
Ads in newspapers and journals
A store with sales people


What you can do to "level the playing field":

These methods have moderate cost.

Your own web site, on call 24 hours a day
A chat room on your web site
Interactive forms on your web site
An electronic storefront on your web site
Full color photos, graphics, animation
Video and audio clips
An email discussion list


What your own web site can do to serve your constituencies:

Using the Internet is the affordable solution for your organization.

If your competition has Web access, you've got to be there too.

Educate the public about business products and services.
Enhance the image of the business and be part of the Internet community.
Provide information to potential new customers and generate leads.
Do 24 hour business on the Web by selling yur products or services.
Provide 24 hour customer service.
Test new product and service ideas.
Reach all of your market segments.


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